Shipping Policy

Shipping Policy

Last Updated: June 2026

At ROSLEELA, we are committed to delivering your favorite fragrances safely and promptly. Please review our shipping policy below.

1. Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • During promotional periods or high order volumes, processing times may be slightly longer.

2. Shipping Coverage

  • We currently ship across India.

  • International shipping may be available for select locations. Please contact our customer support for details before placing an order.

3. Delivery Timeline

Estimated delivery times:

Location Estimated Delivery Time

  • Metro Cities 3–5 Business Days

  • Tier 2 & Tier 3 Cities 4–7 Business Days

  • Remote Areas 5–10 Business Days

Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

4. Shipping Charges

  • Free Shipping on eligible orders as displayed on our website.

  • Standard shipping charges, if applicable, will be calculated and displayed at checkout before payment.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp.

  • Customers can track their shipment using the courier partner's tracking portal.

6. Failed Delivery Attempts

  • If a delivery attempt is unsuccessful due to an incorrect address, unavailable recipient, or other customer-related reasons, additional shipping charges may apply for re-dispatch.

  • Please ensure that shipping details are accurate when placing your order.

7. Damaged or Missing Packages

If your package arrives damaged or items are missing:

  • Contact us within 48 hours of delivery.

  • Share your order number along with photographs, video of the package and products.

  • Our team will investigate and provide a suitable resolution.

8. Delays Beyond Our Control

Rosleela is not responsible for delays caused by:

  • Natural disasters

  • Government restrictions

  • Transportation disruptions

  • Courier partner issues

  • Public holidays or force majeure events

  • However, we will make every effort to keep customers informed of any significant delays.

9. Contact Us

For shipping-related questions, please contact us:

Rosleela Fragrances

Brundavan Gardens, Guntur, Andhra Pradesh – 522006

Email: support@rosleela.com

Phone: +91 96662 16366

Shipping Policy | varamravi