Return & Refund Policy

Return & Refund Policy

At ROSLEELA FRAGRANCES, customer satisfaction is important to us. We strive to deliver premium-quality products in perfect condition.

Returns & Exchanges

Due to the nature of fragrance products and hygiene considerations, we do not accept returns or exchanges for products that have been opened, used, or tampered with.

Eligible Refunds

A refund or replacement may be provided in the following cases:

  • The product received is damaged during transit.

  • The product received is defective.

  • An incorrect product was delivered.

Reporting an Issue

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

  • Order number

  • Photographs, video of the product and packaging

  • Brief description of the issue

Refund Process

Once the claim is reviewed and approved:

  • Refunds will be processed to the original payment method.

  • Processing may take 7–10 business days depending on your bank or payment provider.

Cancellation Policy

Orders may be cancelled only before they are shipped. Once an order has been dispatched, cancellation requests cannot be accepted.

Contact Us

ROSLEELA FRAGRANCES

Powered by Varam Ravi Private Limited

📞 Phone: +91 96662 16366

📧 Email: varamraviprivatelimited@gmail.com

Policy Updates

ROSLEELA FRAGRANCES reserves the right to modify this Refund & Return Policy at any time without prior notice.

Return & Refund Policy | varamravi