Shipping Policy – Rosleela
At Rosleela, we are dedicated to delivering your orders in a timely and efficient manner. Below are the details of our shipping policy.
1. Shipping Locations
- We currently ship across India.
- International shipping is not available at the moment.
2. Processing Time
- Orders are processed within 2-3 business days after confirmation.
- Orders placed on Saturdays, Sundays, or public holidays will be processed on the next business day.
3. Shipping Time & Delivery
- Standard Shipping: 5-7 business days
- Express Shipping: 2-4 business days (Additional charges apply)
- Delivery times may vary based on location, courier partner, and unforeseen circumstances such as weather conditions or strikes.
4. Shipping Charges
- Shipping charges vary based on order value, location, and shipping method.
- Free shipping is available for orders above ₹999.
5. Order Tracking
- Once your order is shipped, you will receive a tracking link via email or SMS to monitor the delivery status.
6. Damaged or Missing Items
- If you receive a damaged product or an incomplete order, contact us within 48 hours of delivery with photos of the product and packaging.
7. Failed Delivery Attempts
- If a delivery attempt fails due to an incorrect address or recipient unavailability, the courier may attempt re-delivery or return the package to us. Additional charges may apply for re-shipping.
8. Cancellation Before Shipping
- Orders can be canceled within 24 hours of placement. Once shipped, cancellation is not possible.
9. Contact Us
- For any shipping-related queries, contact us at rosleela@gmail.com or call +91 84487 38669.