ROSLEELA \u00a0is not responsible for any damage after the delivery of the products.<\/p>\n\n\n\n
An unboxing video is mandatory with the original packaging in case of claims on missing items\/leakage\/breakage or damage \/ incorrect product, which has to be made.<\/p>\n\n\n\n
In case of a refund to be claimed, kindly\u00a0write to us at rosleea24@gmail.com or call us at +91-9666216366 with the necessary images and videos related to your claim with the subject line \u201cRefund For \u201d.<\/p>\n\n\n\n
In case of a package being tampered\/damaged \/ defective, kindly refuse to accept the package from the delivery partner on the spot.<\/p>\n\n\n\n
Contact the customer care team to write us at rosleea24@gmail.com.if the order is marked as delivered and is not received by the customer, within 3 days of the product being marked delivered. No refunds shall be made after this period.<\/p>\n\n\n\n
The amount of refund does not include the delivery charge as they are non-refundable by delivery partners.<\/p>\n\n\n\n
Any cash on delivery refunds shall be initiated to the bank account provided by the customer in the above manner within 5-7 working days.<\/p>\n\n\n\n
A claim for refund should be made within 48 hours of order delivery with the aforementioned details.<\/p>\n\n\n\n
If accepted, your refund may take up to 10 days to be credited from the day of refund acceptance by\u00a0ROSLEELA.<\/p>\n\n\n\n
ROSLEELA\u00a0will provide all the details with relevant screenshots, along with the transaction id once the refund is initiated.<\/p>\n\n\n\n
In extreme cases of damaged product delivery (leakage \/ broken \/ missing items) due to transit, a refund\/exchange can be initiated after a thorough verification of the refund policy.
The customer should contact our customer care within 24-48 hours in the event they receive a damaged\/broken\/ leaked product
Q.1\u00a0<\/span>After acceptance of cancellation\/refund, how long would it take to receive back my funds?<\/span><\/p> A.<\/span>\u00a0Refunds for paid orders shall be credited to the original payment account within 10 days of cancellation acceptance.<\/span><\/span>In case of a COD order, a refund shall be issued to the bank account shared with the customer support team by the customer within 4-7 working days of cancellation acceptance. ROSLEELA<\/span>\u00a0will provide all the details with relevant screenshots along with the transaction id, once the refund is initiated.<\/span><\/p> Q.2\u00a0<\/span>Does the policy cover opened\/used products?<\/span><\/p> A.<\/span>\u00a0No, the policy does not cover products that have been opened\/used. The policy only covers orders having leakage\/broken, or missing items.<\/span><\/p> <\/p><\/p>\n","protected":false},"excerpt":{"rendered":" ROSLEELA \u00a0is not responsible for any damage after the delivery of the products. An unboxing video is mandatory with the original packaging in case of claims on missing items\/leakage\/breakage or damage \/ incorrect product, which has to be made. In case of a refund to be claimed, kindly\u00a0write to us at rosleea24@gmail.com or call us<\/p>\n","protected":false},"author":18,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1163","page","type-page","status-publish","hentry","ast-col-sm-12","ast-article-post","ast-width-md-12","ast-archive-post","ast-product-gallery-layout-vertical-slider","ast-product-gallery-with-no-image","ast-product-tabs-layout-accordion","ast-qv-on-image","astra-woo-hover-zoom"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/rosleela.com\/index.php?rest_route=\/wp\/v2\/pages\/1163","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rosleela.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rosleela.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rosleela.com\/index.php?rest_route=\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/rosleela.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1163"}],"version-history":[{"count":12,"href":"https:\/\/rosleela.com\/index.php?rest_route=\/wp\/v2\/pages\/1163\/revisions"}],"predecessor-version":[{"id":5479,"href":"https:\/\/rosleela.com\/index.php?rest_route=\/wp\/v2\/pages\/1163\/revisions\/5479"}],"wp:attachment":[{"href":"https:\/\/rosleela.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1163"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}